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Crystal Travel Review, Crystal Travel Customer Reviews

Crystal Travel


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Overall: 4.92
 

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Crystal Travel is the leading pan-European flagship travel company of Moresand Group of Companies. It is the largest online travel portal providing online travel and tour solutions for the UK.

Being a prominent name in the travel arena it offers a varied range of travel products that include airline tickets from more than 150 airlines, 65,000+ hotels, holiday packages to your desired destination, car rentals, travel insurance and other travel extras.

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Crystal Travel Reviews by Customers

Crystal Travel review by Edward Chambers

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Overall: 5.00
 

Outstanding Service From Sharon Cole "7 Stars"

I called this morning explaining to Sharon that I am looking for a flight to Philippines to see my family & explained that my father is not very well, immediately she simply made it easy for me to talk and discuss what I'm looking for. Sharon is very empathetic on the phone using her soft happy voice making me feel at ease. She has dealt with my enquiry patiently, looked for several flights between Manila & Cebu.

As I have expressed to Sharon why I called back to her simply, that I actually spoke to 10-12 people today with the same enquiry but by far Sharon has exceeded my expectation as a client and definitely would like to take this opportunity to inform her supervisors that she has given me an outstanding service or I call it the "7 Stars"

I look forward to many more trips and being looked after by a brilliant adviser...

Crystal Travel review by Spencer Graham

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Overall: 4.88
 

Efficient and reliable.

Previously I have bought from Crystal using their telephone service and found them attentive and efficient; and now I used their online system, it is so good that I haven't needed to speak to their courteous staff at all. Ah, and of course, they had the best price!

Crystal Travel review by Jamie Birch

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Overall: 4.88
 

Support with Check in on line

I struggled to check in on line and previously spent 3hours on internet and did not get any where,but got really fustrated, because I am not a IT person and did not want to pay any extra at the airport.

Contacted Support Centre and spoke to Tom Smith. Tom was very polite and listened to my frustration. He was so kind and completed my check in on line, whislt I gave him the information. Thank You Tom, you are great at your job. Made me feel relaxed.

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