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Airbnb - Host Reviews, Coupons & Information

Airbnb - Host


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Overall: 4.92
 

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Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone or tablet.

 

Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 65,000 cities and 191 countries. And with world-class customer service and a growing community of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions.

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Airbnb - Host Reviews by Customers

Airbnb - Host review by Nicolas Matthews

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Overall: 4.88
 

I have been happily using Airbnb for five years as host

I have been using Airbnb as a host for five years and I am in general very happy doing business with them and never had any big problems, I hosted hundreds of guests and only a small handful were troublesome but this can happen anywhere. I am surprised that the great majority of reviewers on Trust Pilot give it one star. Airbnb do make mistakes and there are no doubt rogue hosts and guests (checking reviews on Airbnb helps to identify them) but most are decent, well behaved people so where are all the higher markings? I suspect this skewed marking is done by the enemies of Airbnb who write bad reviews one after the other to give the impression that there is nothing positive about it. If Airbnb was as bad as made out here it would have collapsed long ago.

Airbnb - Host review by Helen

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Overall: 5.00
 

Im a Host and I find the service great

Im a Host and I find the service great! I also have traveled and stayed in other Airbnbs. I see the amount of complaining here are from people who think Airbnb is a hotel service....it's NOT a hotel service. It's people's private homes and they open their homes for added income. So NO to things like expecting the host to respond to you if you check in stupid hours like 2am....like really? Or cancel last moment for whatever reason....what so the host must loose their income because you changed your mind? Not to mention people who complain that Airbnb charged them when they made a booking....then don't book and give your payment details! If just want to talk to the Host you send an ENQUIRY, not book. My experiences have been great and it's because I luckily had people who understand what Airbnb is about. Seems people here on this site don't know how to read nor are very computer competent.

Airbnb - Host review by Gary

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Overall: 4.88
 

A great system, a great company

I am a host on Airbnb. I am one of the trustworthy ones who provides rooms exactly as they appear on airbnb, affordable, clean and comfortable. Unfortunately, shady people are getting onto airbnb either as a host or as a guest. I've had several shady, bad guests come through. Especially my second guest who smoked pot inside my brand new house. But I don't blame Airbnb as the majority of guests are OK. It's always the few rotten apples that ruin things for everyone else. But the great thing about airbnb is that they have a rating system so that the bad ones are weened out and they have provided me with compensation for the bad guests. They have provided me with insurance so when any guest wants to go outside of airbnb, that's a red flag and I instantly know something is wrong.

And it's usually because it's a dodgy, shady person.

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